RAM 10000 System Frequently asked questions from RITEC

FAQs

Other

Q: Is there a volume discount?
A:

Yes; Ritec will offer a volume discount.  The price break depends upon the items being purchased; please contact Ritec for details.

Q: Is there an academic discount?
A:

No; Ritec primarily sells its equipment to universities and research labs, so our prices are set with this in mind.

Q: What are your delivery times?
A:

Delivery times vary depending on the product. Accessories and peripherals are typically delivered in less than 30 days. Finished systems are not stocked, as most will be modified in some way to meet customer’s requirements; systems can take anywhere from 60 to 120 days depending on the level of customization.

Q: What are your payment terms?
A:

Domestic orders are typically Net 30 days with approved credit or Prepay. International orders not placed through an authorized Ritec representative are typically Letter of Credit or Prepay.  Ritec also accepts Visa, Master Card and Discover.

Q: What is the duration of your warranty?
A:

All Ritec instruments, peripherals, and accessories have a one year warranty. (Link to Warranty)